Shipping policy

Shipping Policy – Signed Craft

Last Updated: August 2026

At Signed Craft, we are committed to delivering every order safely and efficiently. Please review our shipping policy below before placing an order.

1. Order Processing

All products are custom-made and produced according to the customer's approved design and specifications.

  • Production begins after design approval and any required advance payment.
  • Most orders are processed within 2–5 working days, depending on the complexity of the customization.
  • During peak seasons or high order volumes, production times may be slightly extended.

2. Shipping Time

Estimated delivery times:

Pakistan

  • Standard Delivery: 2–5 Working Days
  • Remote Areas: 3–7 Working Days

International Orders

  • Estimated Delivery: 7–15 Working Days
  • Delivery times may vary depending on customs clearance, destination country, and courier services.

Please note that delivery estimates are not guaranteed and may vary due to factors beyond our control.

3. Shipping Charges

Shipping charges are calculated based on:

  • Delivery location
  • Product size and weight
  • Shipping method selected

Any applicable shipping charges will be communicated before order confirmation.

4. Order Tracking

Once your order has been dispatched:

  • A tracking number will be provided when available.
  • Customers can track their shipment directly through the courier service.

5. Delivery Responsibility

Customers are responsible for providing:

  • Correct shipping address
  • Accurate contact information
  • Availability to receive the parcel

Signed Craft is not responsible for delays or delivery issues caused by incorrect customer information.

6. Shipping Delays

While we strive to deliver orders on time, delays may occur due to:

  • Courier service issues
  • Weather conditions
  • Customs inspections
  • Public holidays
  • Natural disasters or other unforeseen circumstances

Such delays are outside the control of Signed Craft.

7. Damaged or Lost Shipments

If your order arrives damaged or appears lost in transit:

  1. Contact our support team within 48 hours of delivery.
  2. Provide clear photos of the package and product.
  3. Our team will investigate the issue and provide an appropriate resolution.

8. Repair & Service Shipping

For repairs, servicing, or warranty inspections:

  • Customers are responsible for shipping the product to Signed Craft.
  • Return shipping charges may also apply unless otherwise agreed.
  • Any repair or service charges will be communicated after product inspection.

9. International Customs & Duties

For international shipments:

  • Customs duties, taxes, and import fees imposed by the destination country are the responsibility of the customer.
  • Signed Craft is not responsible for customs-related delays or additional charges.

10. Contact Us

For shipping inquiries or order updates, please contact us:

Signed Craft
info@Signedcraft.com
Support Team Available 24/7

We appreciate your trust in Signed Craft and strive to deliver every order with care, quality, and professionalism.